Ad444's Privacy Policy

Introduction and scope

Ad444 is a trusted online betting and gaming platform serving millions of users across Bangladesh. Our website ad444.win When you use our platform, you share certain personal information with us. This privacy policy explains how we collect that information, how we use it, and how we keep it secure.

This policy applies to ad444's website, mobile app, and all related services. It takes effect as soon as you register, play games, make a deposit, or use our services in any way. Continuing to use the platform without reading the Privacy Policy will be taken as acceptance of its terms.

We believe transparency is the foundation of trust. That is why ad444's Privacy Policy is written in plain, easy-to-understand language, so any user can clearly see what we do with their data.

Information we collect

Ad444 only collects information that is necessary for the smooth operation of the platform, fulfilling legal obligations, and providing you with the best service. Collecting unnecessary data goes against our policy.

Directly provided information

Information you provide directly during registration or the KYC process:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number
• Residential address
• Mobile banking number (bKash/Nagad/Rocket)

Automatically collected information

When you use our platform, certain technical information is collected automatically:

Purpose of data use

Ad444 uses your data only for specific, lawful purposes. We never use your information for any purpose beyond what you have consented to.

Primary use cases

• Account Management: For registration verification, login security, and account recovery.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• KYC Verification: For identity verification and age confirmation.
• Customer Support: To handle your complaints, questions, and support needs.
• Responsible Gaming: To detect unusual gaming behaviour and provide support where needed.
• Fraud Prevention: For detecting and preventing suspicious activity.
• Legal Obligations: For submitting reports to regulatory authorities.
• Platform improvement: For analyzing user experience and improving service quality.

With your consent, we may send you information about new offers, bonuses, and promotions. You can opt out of these marketing communications at any time.

Data sharing policy

Ad444 never sells your personal data. We believe your information belongs to you — it is not a product. That said, limited data may be shared with trusted partners in certain specific circumstances.

When Data Is Shared

• Payment provider: Only the financial information necessary to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Technology service provider: Data is processed in controlled environments for cloud hosting and security services. These providers are contractually bound to comply with ad444's privacy policy.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention Organizations: If there is concrete evidence of money laundering or fraud, the relevant authorities may be notified.

Cookies & Tracking

Ad444's website and app use cookies. Cookies are small files stored on your device that help us recognize you and deliver a better experience.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and security. The platform cannot function without these.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics cookies: To understand which pages are most visited. This data is fully anonymized.
• Security cookies: For identifying suspicious logins or unusual activity.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Data retention period

Ad444 does not store your data indefinitely. Each category of data has a defined retention period based on legal obligations and operational requirements.

• General account data is retained for up to 3 years after an account is closed.
• Financial transaction records are kept for up to 5 years for legal compliance.
• KYC documents are retained for 5–7 years in accordance with regulatory guidelines.
• If you opt out of marketing, your data is removed from marketing lists immediately.
• Security logs are automatically deleted after 6 months.

Your Rights

As an ad444 member, you have clear rights over your personal data. Contact our support team to exercise any of these rights.

• Right to Access: You can find out what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request the deletion of any data beyond what is required by legal obligations.
• Right to restrict processing: You may request that the use of certain data be restricted.
• Right to data portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to marketing communications or profiling.

Ad444 will respond to your request within 30 business days. For complex cases, this may be extended by up to 60 additional days, but you will be notified in advance.

Minor's privacy

Ad444 is strictly for adults. Users under 18 are not permitted to access the platform, and we never knowingly collect data from minors.

Age verification is mandatory at the time of registration. If we discover that a minor has created an account using false information, that account will be immediately suspended and all associated data will be deleted. If a parent or guardian suspects their child is using our platform, please contact our support team right away.

Policy updates

Ad444 may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the launch of new services, or technical improvements. The date of each update will be noted at the top of the page under "Last Updated".

For significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after changes take effect will be considered acceptance of the updated policy. If you do not wish to accept the new policy, you may close your account.

Contact and complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team. We take every message seriously.

Our support team is available 24/7. Reach us via live chat, email, or the helpdesk. Contact details are provided below.